FAQ

1. What products do you offer?

We offer a selection of clothing, activewear, and fashion accessories designed to combine comfort, quality, and modern style for everyday wear.

2. How do I place an order?

Simply browse our collections, add your desired items to your cart, and proceed to checkout. Follow the instructions to complete your purchase securely.

3. What payment methods do you accept?

We accept major credit and debit cards as well as other secure payment methods available at checkout.

4. Do you offer free shipping?

Yes. We offer free shipping on all orders within the United States.

5. How long does shipping take?

Orders are processed within 1–3 business days. Delivery typically takes 5–8 business days after shipment.

6. What is your return policy?

We accept returns within 30 days of delivery for eligible items that are unused, unworn, and returned in their original condition and packaging.

7. How do I request a return or refund?

To request a return, please contact us at contact@zagoura.store within 30 days of receiving your order. We will provide return instructions once your request has been approved.

8. What should I do if I receive a damaged or incorrect item?

Please contact us within 48 hours of delivery and provide your order number along with clear photos of the item and packaging. We will arrange a replacement or refund when appropriate.

9. Is my payment information secure?

Yes. All transactions are processed through secure payment providers, and we use industry-standard security measures to protect your information.

10. How can I contact Zagoura?

You can contact us anytime using the information below:

Email: contact@zagoura.store

Phone: +1 843 620 0411

Address:
ZAGOURA LLC
127 N HIGGINS AVE STE 307D #2740
MISSOULA, MT 59802
United States

Website:
https://zagoura.store